Terms and Conditions
Effective Date: 1st October 2024
Welcome to www.cityoflondoncigars.com (“the Website”). These Terms and Conditions (“Terms”) govern your use of the Website and the services provided by T Bazaar Limited (“we,” “our,” or “us”). T Bazaar Limited operates both this website and physical retail store under the brand name City of London Cigars. By using this Website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please refrain from using the Website.
Please read these Terms carefully before using the Website.
1. Age Restriction
1.1. You must be at least 18 years of age to purchase products from our Website. By using the Website, you confirm that you meet this legal requirement.
1.2. We reserve the right to request proof of age, and we will not sell or deliver tobacco or alcohol products to individuals under 18 years of age.
1.3. It is illegal to purchase tobacco or alcohol on behalf of individuals under the age of 18. We reserve the right to refuse service if we suspect such activity.
2. Products and Pricing
2.1. All prices listed on the Website are in GBP (£) and include VAT, unless stated otherwise.
2.2. We make every effort to ensure that the prices and product descriptions on the Website and are accurate. However, we reserve the right to correct any errors in pricing or product descriptions and to cancel any orders arising from such errors.
2.3. The sale of our products is subject to availability. We reserve the right to limit or refuse sales to any person or geographic area.
2.4. Alcohol and tobacco products must be consumed responsibly. By purchasing from the Website, you agree to follow all laws and guidelines related to the consumption and distribution of alcohol and tobacco in the UK.
3. Order Placement
3.1. To place an order on the Website, you must provide accurate and complete information. It is your responsibility to ensure that all details you provide are correct.
3.2. After placing an order on the Website, you will receive an order confirmation via email. This email does not constitute acceptance of your order. The acceptance of your order occurs when the goods are dispatched.
3.3. We reserve the right to refuse or cancel any order for any reason, including stock availability, issues with your payment, or suspicion of fraudulent activity.
3.4. Promotions and discounts offered on the Website may differ from those offered in our retail store.
4. Payment
4.1. The payment can be made via debit/credit cards. Payment must be received in full before items are dispatched.
4.2. All transactions are subject to security checks to prevent fraud. If any payment is declined or flagged for security concerns, we may cancel your order and block further purchases.
5. Delivery and Shipping
5.1. We currently offer delivery to addresses within the UK only. Delivery times and charges may vary depending on your location and chosen shipping method.
5.2. We will use all reasonable endeavours to ensure your order is delivered within the stated timeframes. However, we are not liable for any delays caused by circumstances beyond our control.
6. Click and Collect
6.1. If you choose to use our “Click and Collect” service for online orders, the terms of purchase remain the same. You must collect the goods from the specified store.
6.2. Upon collection, you may be required to provide proof of purchase and identification to verify your age.
7. Returns, Exchanges and Refunds
7.1. You can return new and unopened items (exclusions apply) within 14 days of delivery for a full refund. Return shipping costs are the responsibility of the customer unless the return is a result of our error. See our Returns and Refunds Policy for more details.
7.2. Refunds will be processed within 7 working days of receiving the returned items. Refunds will be credited to the original payment method.
7.3. If you wish to exchange an item, please contact us at info@cityoflondoncigars.com or +44 203 089 4334 within 14 days of receiving your order.
8. Restrictions on Use of Website
8.1. You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of or restrict the use of the Website by others.
8.2. You must not:
Attempt to interfere with the proper working of the Website;
- Use the Website for any fraudulent or unlawful activities;
- Breach any applicable laws, regulations, or codes of practice, including but not limited to those relating to the sale of tobacco and alcohol.
9. Intellectual Property
9.1. All content, including text, graphics, images, and logos is the property of T Bazaar Limited or its licensors and is protected by copyright, trademark, and other intellectual property laws.
9.2. You may not reproduce, copy, modify, or distribute any content from the Website without our prior written consent.
10. Liability
10.1. To the extent permitted by law T Bazaar Limited shall not be liable for any direct, indirect, or consequential losses, damages, or expenses arising out of the use or inability to use the Website or products purchased from the Website.
10.2. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation.
10.3. You agree to use alcohol and tobacco products purchased from our Website responsibly. We are not liable for any incidents or harm caused by the misuse of these products.
11. Data Protection and Privacy
11.1. We are committed to protecting your privacy and will process your personal data in accordance with our Privacy Policy, which is incorporated into these Terms.
11.2. By using the Website and making purchases on the Website you consent to the processing of your personal data as described in our Privacy Policy.
12. Governing Law and Jurisdiction
12.1. These Terms are governed by and construed in accordance with the laws of England and Wales.
12.2. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Amendments to Terms and Conditions
13.1. We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Website.
13.2. Continued use of the Website after any changes constitutes your acceptance of the modified Terms.
14. Responsible Drinking and Smoking
14.1. We are committed to promoting responsible drinking and smoking. By purchasing tobacco and alcohol products from the Website, you agree to follow responsible consumption guidelines and adhere to all applicable laws regarding their use.
14.2. For more information on responsible alcohol consumption, please visit Drinkaware (www.drinkaware.co.uk). For support regarding smoking cessation, visit the NHS Smokefree service (www.nhs.uk/smokefree).
15. Contact Information
If you have any questions about these Terms, please contact us at:
T Bazaar Limited
206-210 Bishopsgate
London
EC2M 4NR
Email: info@cityoflondoncigars.com
Phone: +44 203 089 4334
By using cityoflondoncigars.com and making purchases from our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree to these Terms, please do not use the Website.
